
ORDERS
How to place an order within the European Union:
To place an order through our website, you must first register as a customer using the registration form (*).
Products must be added to the shopping cart (**), specifying the quantity and color. Once ready, you can proceed to enter your shipping details and make the payment. Shipping costs will be displayed before payment. Once you agree to the costs, you will be redirected to the payment gateway of your choice.
(*) Please note that orders can only be placed from EU countries.
To place orders from non-EU countries, contact any of our distributors. You can find them here: distributor page, or contact us here.
(**) Contact zones are not available for sale through our website. If you wish to receive a quote for these, please contact us here: link to the contact form.
How to place an order from outside the European Union – International orders:
To place an order from a non-EU country, contact any of our distributors. You can find them here: distributor page.
If your country is not listed, write to us here: contact us.
How to pay:
When purchasing through our website, you can pay by credit card, PayPal, or bank transfer. Full payment is required.
If you place an order through a quote provided by one of our sales agents, a deposit of at least 50% of the total will be required, with the remaining balance due before shipment.
Please note that quotes are valid for 15 days.
From the start of its activity and in accordance with current legislation, Galican Sport SL renounces storing or accessing its clients' financial information. To reduce risks in electronic transactions, we use secure payment gateways outside our domain. All payments are made directly through the corresponding financial institution.
Prices:
The product prices are those listed on www.galican.com at the time of purchase.
Spanish VAT is included in the price. If you are a VAT-registered company exempt from this tax, please contact us to place a VAT-exempt order: link to the contact form.
Galican Sport SL reserves the right to modify prices at any time. Products will be invoiced at the price valid at the time of purchase, regardless of the delivery date or any apparent typographical errors.
Order confirmation:
Once the deposit is received, the order will be sent to production, and you will receive a confirmation email at the address provided. This communication will include an estimated shipping date. The final delivery date will depend on the destination country and may take approximately 10 business days to reach the farthest European countries.
Please ensure you provide all color combinations for your obstacles when making the deposit to avoid production delays.
Changes to orders in production:
- Adding items: It is possible to add items to orders in production up to two weeks before the shipping date for items in stock. If the item you wish to add requires production from scratch, the shipping date may vary.
- Combining orders: Orders can be combined between customers, but this must be arranged through a sales agent (not online). Combined orders must be delivered to a single address, and all billing, shipping, and product details must be defined in advance to accurately calculate shipping costs.
- Changes to the shipping address: The shipping address can be changed as long as the order has not left Galican. Please note that shipping costs may vary depending on the delivery postcode.